Technical Support

Technical Support

10 Essential Data Security Measures Contact Centres Should Implement

Contact centres are the heartbeat of customer interactions in today's [...]

By Webaccess02|2024-09-25T10:27:49+00:00July 22, 2024|BFSI Solutions, Customer Experience Management, Customer Support, Financial Processing Services, Technical Support|0 Comments

What are The IT Support Services Market Trends in 2023?

IT Support Services Trends to Watch Out for in 2023 [...]

By allsec_admin|2024-09-26T05:07:59+00:00February 17, 2023|Technical Support|0 Comments

Efficiency or Empathy—Which should be top priority in remote troubleshooting?

Efficiency or Empathy—Which should be top priority in remote troubleshooting? [...]

By allsec_admin|2024-09-02T07:57:28+00:00June 9, 2021|Customer Experience Management, Retail Solutions, Technical Support|0 Comments

Tech-Support Ingenuity Amplifies CSAT scores

Tech-Support Ingenuity Amplifies CSAT scores Single-channel [...]

By Karthick|2024-09-07T10:18:29+00:00May 17, 2021|CXM Case Studies, Technical Support, Technical Support Case Studies|0 Comments

Minimum Delay. Maximum Support.

Minimum Delay. Maximum Support. Robust voice and non-voice support [...]

By Karthick|2024-09-07T08:57:42+00:00May 10, 2021|CXM Case Studies, Technical Support, Technical Support Case Studies|0 Comments